Privacy notice

Kyros Software Ltd is the data controller for this website. We are a company registered in England and Wales (company number 16915277).

If you have any questions about this privacy notice or how we handle your personal data, please contact us:

• Email: [email protected]
• Phone: +44 7882 536601
• Post: Kyros Software Ltd, 82a James Carter Road, Mildenhall, Bury St Edmunds, Suffolk, IP28 7DE

We may collect the following personal data when you use our contact form or communicate with us:

• Your name
• Email address
• Phone number
• Organisation name
• Message content

We do not collect any special category (sensitive) personal data.

We use your personal data to:

• Respond to your enquiries
• Manage business relationships
• Provide the services you have requested
• Comply with our legal and regulatory obligations

We will not use your data for automated decision-making or profiling. We will not share your data with third parties for marketing purposes.

We process your personal data under the following lawful bases:

• Legitimate interests — to respond to enquiries and manage our business relationships
• Consent — where you have given us explicit consent to contact you
• Contractual necessity — where processing is necessary for the performance of a contract

Where we rely on consent, you may withdraw it at any time by contacting us at [email protected].

Your personal data is stored securely on servers located within the United Kingdom and the European Union. All data is encrypted in transit and at rest.

We apply the following retention periods:

• Contact form enquiries: retained for 24 months after our last interaction, then securely deleted.
• Client project data: retained according to the terms of each contract.
• Financial records: retained for 6 years as required by UK law.

We have appropriate technical and organisational measures in place to protect your data against unauthorised access, loss or destruction.

Under UK GDPR, you have the following rights in relation to your personal data:

• Right of access — you can request a copy of your personal data
• Right to rectification — you can request that we correct inaccurate data
• Right to erasure — you can request that we delete your data
• Right to restriction — you can request that we limit the processing of your data
• Right to data portability — you can request that we transfer your data to another organisation
• Right to object — you can object to our processing of your data

To exercise any of these rights, please contact us at [email protected]. We will respond within one month.

If you have concerns about how we have handled your personal data, please contact us first so that we can try to resolve the matter.

If you remain unsatisfied, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

• Website: ico.org.uk
• Phone: 0303 123 1113
• Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

We may update this privacy notice from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.